[email protected] | aventus medical care inc

Aventus Medical Care understands the importance of having easy and secure access to your medical records. Your health information is a critical component of your overall well-being, and we are committed to providing you with multiple convenient options for obtaining your records. This comprehensive guide outlines how to access your medical records at Aventus Medical Care, focusing on the various methods available, including our dedicated email address, [email protected], the physical kiosk, electronic requests, mail-in requests, and navigating the Aventus Medical Care online platforms. We will also address frequently asked questions to ensure you have a clear understanding of the process.

Aventus Medical Care: A Commitment to Patient-Centered Care

Before diving into the specifics of accessing your medical records, it’s important to understand Aventus Medical Care's overall commitment to patient-centered care. As a leading healthcare provider, Aventus Medical Care, Inc. prioritizes your health and well-being. We strive to provide comprehensive and compassionate medical services across a wide range of specialties. Our dedication extends beyond clinical care to include ensuring you have the tools and resources necessary to actively participate in your healthcare journey. Accessing your medical records is a key element of this empowerment.

Understanding Your Medical Records

Your medical records contain a comprehensive history of your health information. This includes:

* Demographic Information: Your name, address, date of birth, contact information, and insurance details.

* Medical History: Information about past illnesses, surgeries, allergies, medications, and family medical history.

* Examination and Treatment Notes: Records of your visits with healthcare providers, including physical examination findings, diagnoses, treatment plans, and progress notes.

* Lab Results: Results of blood tests, urine tests, and other laboratory investigations.

* Imaging Reports: Reports from X-rays, CT scans, MRIs, ultrasounds, and other imaging studies.

* Immunization Records: A record of all vaccinations you have received.

* Medication Lists: A list of all current medications you are taking, including dosage and frequency.

* Referrals: Records of referrals to specialists or other healthcare providers.

* Consent Forms: Signed consent forms for various procedures and treatments.

Having access to this information allows you to:

* Stay Informed: Understand your health conditions and treatment plans.

* Share Information: Provide your medical history to other healthcare providers.[email protected]

* Track Your Progress: Monitor your health improvements or changes over time.

* Ensure Accuracy: Review your records for any errors or omissions.

* Make Informed Decisions: Participate actively in decisions about your healthcare.

Methods for Accessing Your Medical Records at Aventus Medical Care

Aventus Medical Care offers several convenient methods for accessing your medical records:

1. The Dedicated Email Address: [email protected]

The email address [email protected] serves as a central point of contact for all medical record requests. This streamlined approach ensures that your request is directed to the appropriate department and processed efficiently. When using this email address, please include the following information in your request:

* Full Name: Your complete legal name.

* Date of Birth: Your date of birth (MM/DD/YYYY).

* Medical Record Number (if known): This number can be found on previous medical documents from Aventus Medical Care.

* Contact Information: Your phone number and mailing address.

* Specific Records Requested: Be as specific as possible about the records you need (e.g., lab results from January 2023, all records from Dr. Smith’s office).

* Preferred Delivery Method: Indicate whether you prefer to receive your records electronically (via a secure portal or encrypted email) or by mail.

* Purpose of Request: Briefly explain why you need the records (e.g., for a second opinion, for personal records, for insurance purposes).

* Signed Authorization: For security purposes, you will likely need to attach a signed authorization form to your email. This form can usually be downloaded from the Aventus Medical Care website or requested from the medical records department. The authorization form confirms your identity and grants Aventus Medical Care permission to release your records.

Important Considerations When Using Email:

* Security: While [email protected] is a secure email address, it's important to be mindful of the information you include in your initial email. Avoid sending sensitive personal information (like your Social Security number) in your first communication.

* Response Time: Allow a reasonable amount of time for processing your request. The medical records department typically has a standard turnaround time, which will be communicated to you.

* Follow-Up: If you haven't received a response within the expected timeframe, don't hesitate to follow up with the medical records department via email or phone (refer to the Aventus Medical Care phone number provided below).

2. Medical Records Kiosk in Buck Pavilion Lobby

For patients who prefer an in-person option, Aventus Medical Care provides a convenient medical records kiosk located in the Buck Pavilion lobby, adjacent to the main reception desk. This kiosk allows you to: